Black Friday

First 5 requests get 1 month freeRefer 2, get your plan freeFree lifetime app activation on 6+ month plans

Ends Monday 30 November

Plans priced in GBP (£)

Order and setup help on WhatsApp

Step-by-step guides for every device

View plansWhatsApp us

Contact us

The quickest way to reach us is WhatsApp: ask about plans before you buy, place an order or get help setting up a device. Our business details are below.

Family watching TV together, with Big Ben visible through the window
WhatsAppChat with us on WhatsApp
E-mail[Support e-mail address]
Support hours (UK time)[Support hours]
Business details[Registered company name]
[Company number]
[Registered office address]

What we can help with

  • Choosing a plan: quality, screens and length for your household. See subscriptions.
  • Ordering: confirming your selection and the price. See how to order.
  • Setup: getting your app and login working on your device. See installation guides.
  • Problems: buffering, errors or missing sound. See troubleshooting.

Getting a fast answer

Tell us your device and app (for example "Fire TV Stick 4K, IPTV Smarters") and what you see on screen. A photo or screenshot often saves several messages.

Complaints

If something has gone wrong, message us on WhatsApp or e-mail [Support e-mail address] with your order details and what you would like us to do. We will acknowledge your complaint and work with you to put it right. You can also read about your consumer rights and our subscription and refund policy.