1. About us
This website is operated by [Registered company name] ("we", "us"), a company registered under number [Company number], with its registered office at [Registered office address]. You can contact us on WhatsApp using the links on this website or by e-mail at [Support e-mail address].
2. Our service
We provide subscriptions that give you access to our IPTV service for a chosen period and number of simultaneous screens. You watch using a compatible device and a player app. Player apps and devices are made by third parties, which are responsible for them.
We will describe what a plan includes when you ask, before you pay. [Describe the content included in your plans and the basis on which you distribute it]
3. Ordering
- You place an order by sending us a WhatsApp message. Prices on this website are in pounds sterling (GBP) and are the total for the period chosen; where we are registered for VAT, prices include VAT.
- We will confirm the plan, the price and the next steps in the chat. A contract is formed when we confirm your order.
4. Your plan
- Your plan runs for the period you chose, starting when we send your login details.
- Your plan allows the number of simultaneous screens you chose. It is for use by one household.
- Plans do not renew automatically. To continue, place a new order before your plan ends.
5. Your responsibilities
- Use the service lawfully and for private, non-commercial viewing.
- Hold a valid TV Licence where the law requires one.
- Keep your login details private and do not share them outside your household.
- Provide a compatible device and a suitable internet connection; guidance is on this website.
6. Availability and changes
We will provide the service with reasonable care and skill. Occasional interruptions can happen, for example for maintenance or because of problems outside our control. The channels and content available may change when rights agreements change; if a change significantly affects your plan, contact us and we will discuss your options.
7. Cancellation and refunds
Your rights to cancel and to a refund are set out in our subscription and refund policy. Nothing in these terms affects your statutory rights.
8. Our liability
If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach, but not for loss that is not foreseeable. We are not responsible for problems caused by your device, your internet connection or third-party apps. Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law.
9. Suspension
We may suspend or end your access if you breach these terms, for example by sharing your login outside your household or using the service unlawfully. Where appropriate we will tell you first and give you the chance to put things right.
10. Your personal data
We use your personal data as described in our privacy policy.
11. Law and disputes
These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts. If you have a complaint, please contact us first so we can try to resolve it.
12. Changes to these terms
We may update these terms. The version that applies to your order is the one shown on this website when you placed it.